1) Order
Make an order by reaching out to me by email or through the contact form here on the website. Include the following:
- Size
- Name and billing address
- A good photo of your pet (front portrait, good light, not blurry)
- If you have any specific color palette in mind
- If you wish to have flowers and/or mushrooms around your pet. If you want specific colors, species, or placement for those, then state that.
- If you want sparkly details or not (see more info below).
2) Approve
After I have confirmed your commission and the pricing, I will sketch your request and send it to you. This is the step where you can request changes or cancel your order if you don't feel satisfied. I can also deny your order if I feel like I am not able to fulfill it to your expectations.
After we both feel happy with the plan, I will send you a payment request. I will not proceed with the commission before the payment has gone through. You cannot get a refund on a commission after approving the sketch and making the payment.
3) Recieve
After the payment has gone through, I will start painting your request. This process can take up to two weeks but is usually done faster.
I can send you a photo of the results or keep it a surprise, depending on your preference. The painting will then be packed and sent to the address you gave me.
Note that since I paint by hand, the painting will never 100% resemble the reference photo, and there will most likely even be some small deviations from the sketch. However, it is in my interest to make a product that you feel satisfied with, and I will try my hardest to meet your wishes.